Privacy Policy
We are committed to safeguarding your personal data and maintaining the highest standards of transparency at MrThrills Casino. This policy explains how we gather, process, store and protect the information you share with us when you visit our website, create an account, or use our gaming services.
Information We Collect
We collect information that is necessary to provide you with a secure and personalised gaming experience. This includes details you give us directly during registration and account verification, such as your full name, date of birth, residential address, email address, telephone number and payment information.
In addition, we automatically collect certain technical data whenever you use our platform. This may include your IP address, browser type and version, device operating system, pages visited, time spent on the site and other usage statistics. We also obtain information from identity verification partners to comply with regulatory requirements.
How We Use Your Information
Your personal data is used primarily to create and manage your gaming account, process deposits and withdrawals, and deliver the services you request. We also use it to verify your identity, prevent fraud, meet legal and regulatory obligations, and improve our website and customer support.
Where you have given consent, we may send you personalised offers, bonuses and marketing communications that we believe will be of interest. You can change your marketing preferences at any time through your account settings or by contacting our support team.
Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share information with trusted service providers who assist us in operating the platform. These include payment processors, identity verification agencies, customer support partners, analytics providers and regulatory bodies when required by law.
All third parties are contractually obliged to keep your information secure and to use it only for the purposes we specify. We may also disclose data where necessary to protect our rights, comply with court orders, or assist with regulatory investigations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality, remember your preferences, analyse traffic and provide a tailored experience. Some cookies are essential for the site to work properly, while others help us understand how visitors interact with our content.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your ability to use all features of the platform. Our cookie policy provides more detailed information about the specific technologies we use.
Data Security
We take the protection of your personal data seriously and implement appropriate technical and organisational measures to prevent unauthorised access, loss or misuse. These include encryption of sensitive information, secure servers, access controls and regular security reviews.
While we strive to protect your data, no system can guarantee complete security. You should always use strong, unique passwords and keep your login details confidential.
Your Rights
You have several rights regarding your personal data. These include the right to access the information we hold about you, request corrections to inaccurate data, ask for deletion of your information in certain circumstances, and object to particular types of processing.
To exercise any of these rights, please contact our customer support team. We will respond to your request within the timeframes required by applicable data protection laws. In some cases we may need to ask for proof of identity before processing your request.
International Data Transfers
Some of our service providers are located outside the UK. When we transfer personal data to countries that do not offer the same level of protection as UK law, we ensure suitable safeguards are in place, such as standard contractual clauses or other approved mechanisms.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or applicable legislation. The revised version will be posted on this page with an updated effective date. We encourage you to review the policy periodically so you remain informed about how we use your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please reach out to our support team via live chat or by emailing our designated privacy address. We will be happy to assist you.
This policy was last updated on 15 March 2025.